Demand Level
High
Salary Range
AUD 55,000 - 95,000+ per year
Skill Level
Skill Level 1
Industries
6+ Sectors
Role Overview
ICT Support Engineers provide technical support and troubleshooting for information and communication technology systems. They resolve hardware and software issues, maintain ICT infrastructure, and ensure optimal system performance.
CDR Writing for ICT Support Engineer
Our expert CDR writers specialize in ICT Support Engineer applications with a 99% success rate. We understand the specific competencies and career episodes required for this ANZSCO code.
Key Responsibilities
Providing technical support for ICT systems and applications
Troubleshooting hardware and software issues
Installing and configuring ICT equipment and software
Maintaining and updating system documentation
Monitoring system performance and reliability
Implementing backup and recovery procedures
Training users on ICT systems and applications
Coordinating with vendors and service providers
Required Qualifications
Bachelor degree in Information Technology or related field
Strong troubleshooting and problem-solving skills
Knowledge of operating systems and applications
Experience with help desk and ticketing systems
Essential Skills
Technical Support
Troubleshooting
System Administration
Customer Service
Problem Resolution
Documentation
Help Desk Management
Communication Skills
Career Advancement
Senior ICT Support Engineer
IT Support Manager
Systems Administrator
IT Infrastructure Specialist
Technical Consultant
Industry Applications
Information Technology
Healthcare
Education
Government
Financial Services
Manufacturing
Related ANZSCO Codes
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